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IT Infrastructure Resiliency: Reliability for the Healthcare-From-Anywhere Model

Updated: May 8, 2023

Healthcare organizations are increasingly turning to the healthcare-from-anywhere model.

A large component of this is telehealth, which requires communication technology and MEP infrastructure that supports the need for reliable infrastructure, similar to traditional in-person patient care. Two distinct types of infrastructure, mechanical-electrical-plumbing (MEP) and information technology (IT), each play an important role in the reliability and resiliency of an organization's communications technology systems. This guide reviews the infrastructure requirements and best practices for supporting telehealth.


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